Amperity incident

Amperity is experiencing degraded performance in Azure

Minor Resolved View vendor source →

Amperity experienced a minor incident on September 3, 2024 affecting Sources and Azure Platform and 1 more component, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2024, 09:58 PM UTC
Resolved
Sep 03, 2024, 11:14 PM UTC
Duration
1h 15m
Detected by Pingoru
Sep 03, 2024, 09:58 PM UTC

Affected components

SourcesAzure PlatformSegmentsWorkflows

Update timeline

  1. identified Sep 03, 2024, 09:58 PM UTC

    The performance of some internal Amperity services degraded, and as a result some application features are unavailable on our Azure platform, including workflow management, source configuration, in-app notifications, and queries. Our Platform Engineering teams have identified the services impacted, and are working to restore those services along with any impacted workflows. We will update this incident as we work to restore all features of the Amperity application.

  2. monitoring Sep 03, 2024, 10:13 PM UTC

    The affected services have been recovered and the application functionality has been restored. We are monitoring for further interruption. If your workflows were impacted, those will be restarted.

  3. resolved Sep 03, 2024, 11:14 PM UTC

    The application functionality has been fully restored and all failed workflows have been restarted. We apologize for the inconvenience and if you encounter any issues, please submit a Support ticket.