Amperity incident

[Scheduled] Planned Maintenance

Major Resolved

Amperity experienced a major incident on March 18, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2025, 08:00 PM UTC
Resolved
Mar 18, 2025, 08:00 PM UTC
Duration
—
Detected by Pingoru
Mar 18, 2025, 08:00 PM UTC

Update timeline

  1. investigating Jul 30, 2026, 10:13 PM UTC

    Amperity will be performing scheduled maintenance to our AWS SFTP servers on Tuesday, March 18th, starting at 12PM Pacific Time. The maintenance should last no more than one hour, during which time we anticipate a brief outage where SFTP connections will fail, with potential impacts on courier or orchestration tasks. Customers may need to monitor and manually restart certain tasks during this time, for example if files are sent to an SFTP server during the outage the task will fail and have to be retried after the service is available. This maintenance will not affect Azure tenants.

  2. identified Jul 30, 2026, 10:13 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. resolved Jul 30, 2026, 10:13 PM UTC

    The scheduled maintenance has been completed.

  4. investigating Jul 30, 2026, 10:13 PM UTC

    Maintenance will begin as scheduled in 60 minutes.