Amperity incident

Amperity is experiencing performance issues in AWS with the query service

Minor Resolved View vendor source →

Amperity experienced a minor incident on June 13, 2025 affecting AWS Platform and Segments and 1 more component, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2025, 04:57 PM UTC
Resolved
Jun 13, 2025, 08:31 PM UTC
Duration
3h 33m
Detected by Pingoru
Jun 13, 2025, 04:57 PM UTC

Affected components

AWS PlatformSegmentsWorkflows

Update timeline

  1. investigating Jun 13, 2025, 04:57 PM UTC

    The query service of the Amperity platform in AWS are experiencing performance issues. We're working on the problem and expect it to be resolved shortly.

  2. monitoring Jun 13, 2025, 05:42 PM UTC

    The issue is due to performance issues in the underlying AWS platform. AWS has identified the problem and are on the path to recovery. Amperity is continuing to monitor the AWS resolution actions.

  3. resolved Jun 13, 2025, 08:31 PM UTC

    AWS has confirmed that the issue is resolved. Amperity monitored and restarted all the failed workflows and has confirmed that this incident is resolved.