Amira Learning experienced a minor incident on September 22, 2025 affecting Amira Learning Platform, lasting 11h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 22, 2025, 02:47 PM UTC
Amira Learning reports are loading slowly for some teachers this morning. We are investigating and will respond shortly.
- identified Sep 22, 2025, 04:00 PM UTC
Reports for some users continue to load slowly. The issue has been identified and our engineers are working on a fix. We apologize for the inconvenience and will provide further updates.
- identified Sep 22, 2025, 05:27 PM UTC
Update: to avoid a potential mid-day operational disruption, we will be implementing changes this evening after the close of school that are expected to improve today's report-loading performance issues. Thank you for your patience.
- resolved Sep 23, 2025, 11:35 AM UTC
After implementing our planned changes, we are seeing significantly improved performance. This incident is now resolved, but we will continue to monitor for any further issues.