Amira Learning incident

Users unable to login to Clever due to Amazon AWS issue

Minor Resolved View vendor source →

Amira Learning experienced a minor incident on October 20, 2025 affecting Single Sign-on, lasting 12h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 02:17 PM UTC
Resolved
Oct 21, 2025, 02:29 AM UTC
Duration
12h 12m
Detected by Pingoru
Oct 20, 2025, 02:17 PM UTC

Affected components

Single Sign-on

Update timeline

  1. investigating Oct 20, 2025, 02:17 PM UTC

    Clever is reporting that Amazon AWS, a service that works with Clever, is experiencing an issue for all users on the us-east. This is preventing users from being able to login to Clever. Clever is providing updates at https://status.clever.com/

  2. investigating Oct 20, 2025, 08:48 PM UTC

    AWS remains in a degraded state. However, Clever is reporting minimal impact at this time to their customer logins and SSO service. Although some of their services like roster imports are still being affected. For more information please see https://status.clever.com/

  3. resolved Oct 21, 2025, 02:29 AM UTC

    AWS Services have been restored. Clever is reporting no further trouble with logins, however some third party services which Clever uses to process data are still processing syncs. The logins issues effecting access to Amira are resolved at this time. For further update on all Clever services please visit https://status.clever.com/