Amira Learning Outage History
Amira Learning is up right nowPingoru has recorded 15 incidents for Amira Learning: 8 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 510 (0%) |
Incidents, newest first
Minor January 23, 2026 Investigating Issues 2h 29m Amira Learning Platform
Started Jan 23, 2026, 03:15 PM UTC· resolved Jan 23, 2026, 05:45 PM UTC
- investigating Jan 23, 2026, 03:15 PM UTC
We are aware of a potential intermittent site loading issue, and are investigating. Our engineers are working to assess the situation and will share further details as they become available.
- identified Jan 23, 2026, 04:01 PM UTC
The team continues to actively investigate the performance issues, which are intermittent. We will continue to provide further updates.
- monitoring Jan 23, 2026, 04:33 PM UTC
The team has implemented changes to address the intermittent performance issues, and the platform is currently performing as expected. We are continuing to closely monitor the system to ensure stability and will provide additional updates as needed.
- resolved Jan 23, 2026, 05:45 PM UTC
The Amira team has confirmed the performance issues have been resolved. The platform is operating normally, and monitoring confirms system stability. If you experience any further issues, please contact our support team, [email protected]
Notice January 9, 2026 Site loading performance issue 2d 5h Amira Learning Platform
Started Jan 09, 2026, 01:52 PM UTC· resolved Jan 11, 2026, 07:11 PM UTC
- investigating Jan 09, 2026, 01:52 PM UTC
We are aware of an issue impacting Amira Learning and are investigating. Our engineers are working to assess the situation and will share further details as they become available. You can track this issue here on our status page: status.amiralearning.com.
- investigating Jan 09, 2026, 02:15 PM UTC
Our engineers have identified an issue and are implementing changes that are expected to improve the performance degradation. We will provide further updates.
- monitoring Jan 09, 2026, 04:23 PM UTC
The earlier performance issues have stabilized. Out of an abundance of caution, we are and will continue to monitor closely. Thank you for your patience.
- investigating Jan 09, 2026, 05:52 PM UTC
The earlier incident has been fully resolved. Site performance is stable. Thank you for your patience.
- resolved Jan 11, 2026, 07:11 PM UTC
This incident has been resolved.
Minor December 9, 2025 Unable to Access Stories 27m Amira Learning Platform
Started Dec 09, 2025, 03:44 PM UTC· resolved Dec 09, 2025, 04:12 PM UTC
- investigating Dec 09, 2025, 03:44 PM UTC
A brief AWS-related service disruption occurred from 9:25 to 9:45 AM EST today, impacting some customers. All services have been fully restored and are functioning normally. We're continuing to monitor to ensure everything remains stable.
- resolved Dec 09, 2025, 04:12 PM UTC
This incident has been resolved.
Notice November 17, 2025 Assessment task repeating 10h 16m Amira Learning Platform
Started Nov 17, 2025, 04:43 PM UTC· resolved Nov 18, 2025, 03:00 AM UTC
- identified Nov 17, 2025, 04:43 PM UTC
Students taking an Assessment or Progress Monitor are currently being prompted to repeat the the first task of the assessment. Our engineers are aware of this issue and will be a implementing a fix after school hours. In the meantime, logging the student out and then back into the Assessment will resolve this issue and allow your student to proceed.
- resolved Nov 18, 2025, 03:08 PM UTC
This incident has been resolved.
Notice November 5, 2025 Amira Learning application loading issues 2h 15m Amira Learning Platform
Started Nov 05, 2025, 05:05 PM UTC· resolved Nov 05, 2025, 07:21 PM UTC
- investigating Nov 05, 2025, 05:05 PM UTC
We are aware that Amira is having intermittent site loading issues now, and are investigating. Our engineers are working to assess the situation and will share further details as they become available. You can track updates on our status page: status.amiralearning.com.
- monitoring Nov 05, 2025, 05:43 PM UTC
Site performance is now improving. Our engineers will continue to monitor for further impacts.
- resolved Nov 05, 2025, 11:21 PM UTC
Site performance has stabilized. Thank you for your patience while our engineers worked to resolved this. The team will be running a necessary maintenance tonight from 9-10 pm CST time. We expect downtime during some portion of this maintenance window.
Minor November 4, 2025 Intermittent access issues 2h 52m Amira Learning Platform
Started Nov 04, 2025, 06:14 PM UTC· resolved Nov 04, 2025, 09:06 PM UTC
- investigating Nov 04, 2025, 06:14 PM UTC
We are currently investigating some reports of intermittent access issues. We will provide further updates soon.
- investigating Nov 04, 2025, 07:36 PM UTC
We are continuing to investigate this issue. In addition to access issues, pages may be loading slowly. We will send further updates.
- monitoring Nov 04, 2025, 08:22 PM UTC
We are seeing an improvement in performance. We will continue to monitor - thank you for your patience.
- resolved Nov 04, 2025, 09:06 PM UTC
Performance has returned to normal. Thank you for your patience while we worked to resolve this.
Minor October 20, 2025 Users unable to login to Clever due to Amazon AWS issue 12h 12m Single Sign-on
Started Oct 20, 2025, 02:17 PM UTC· resolved Oct 21, 2025, 02:29 AM UTC
- investigating Oct 20, 2025, 02:17 PM UTC
Clever is reporting that Amazon AWS, a service that works with Clever, is experiencing an issue for all users on the us-east. This is preventing users from being able to login to Clever. Clever is providing updates at https://status.clever.com/
- investigating Oct 20, 2025, 08:48 PM UTC
AWS remains in a degraded state. However, Clever is reporting minimal impact at this time to their customer logins and SSO service. Although some of their services like roster imports are still being affected. For more information please see https://status.clever.com/
- resolved Oct 21, 2025, 02:29 AM UTC
AWS Services have been restored. Clever is reporting no further trouble with logins, however some third party services which Clever uses to process data are still processing syncs. The logins issues effecting access to Amira are resolved at this time. For further update on all Clever services please visit https://status.clever.com/
Minor September 29, 2025 Application and Reports loading slowly 46m Amira Learning Platform
Started Sep 29, 2025, 02:49 PM UTC· resolved Sep 29, 2025, 03:35 PM UTC
- investigating Sep 29, 2025, 02:49 PM UTC
Amira Learning reports are loading slowly for some teachers this morning. The student application may be loading slowly as well. We are investigating and will respond shortly.
- resolved Sep 29, 2025, 03:35 PM UTC
We have put mitigation in place and loading times have stabilized. We will continue to monitor user experience for any residual impacts. Thank you for your patience.
Minor September 22, 2025 Reports loading slowly 11h 47m Amira Learning Platform
Started Sep 22, 2025, 02:47 PM UTC· resolved Sep 23, 2025, 02:35 AM UTC
- investigating Sep 22, 2025, 02:47 PM UTC
Amira Learning reports are loading slowly for some teachers this morning. We are investigating and will respond shortly.
- identified Sep 22, 2025, 04:00 PM UTC
Reports for some users continue to load slowly. The issue has been identified and our engineers are working on a fix. We apologize for the inconvenience and will provide further updates.
- identified Sep 22, 2025, 05:27 PM UTC
Update: to avoid a potential mid-day operational disruption, we will be implementing changes this evening after the close of school that are expected to improve today's report-loading performance issues. Thank you for your patience.
- resolved Sep 23, 2025, 11:35 AM UTC
After implementing our planned changes, we are seeing significantly improved performance. This incident is now resolved, but we will continue to monitor for any further issues.
Minor September 17, 2025 Teachers having trouble launching Amira from HMH Ed 5h 42m Single Sign-on
Started Sep 17, 2025, 02:43 PM UTC· resolved Sep 17, 2025, 08:26 PM UTC
- investigating Sep 17, 2025, 02:43 PM UTC
We have received reports that some teachers are unable to launch Amira via HMH Ed. Students and Administrators seem to be able to launch without issue. We are investigating this situation with urgency and will follow up with further updates.
- investigating Sep 17, 2025, 02:45 PM UTC
We are continuing to investigate this issue.
- resolved Sep 17, 2025, 08:26 PM UTC
This incident has now been resolved. Thank you for your patience.
Major May 6, 2025 Amira not launching properly via HMH Ed 2h 43m Amira Learning Platform
Started May 06, 2025, 12:58 PM UTC· resolved May 06, 2025, 03:42 PM UTC
- investigating May 06, 2025, 12:58 PM UTC
We have received reports this morning that those districts who access Amira via the HMH Ed platform are not able to load Amira. The Amira application is working normally, but HMH Ed is not launching Amira correctly. We are in touch with HMH directly to understand more. We will follow up with further updates.
- resolved May 06, 2025, 03:42 PM UTC
We're happy to share that the issue preventing Amira from launching via the HMH Ed platform has been resolved. Everything is now functioning as expected. We appreciate your patience and understanding, and if you experience any continued issues, please don’t hesitate to contact our support team.
Notice April 30, 2025 Investigating Reporting Disruption 55m
Started Apr 30, 2025, 02:22 PM UTC· resolved Apr 30, 2025, 03:17 PM UTC
- investigating Apr 30, 2025, 02:22 PM UTC
We are aware of a potential issue impacting reporting for some users and are investigating. Our engineers are working to assess the situation and will share further details as they become available. You can track this issue on our status page: status.amiralearning.com.
- resolved Apr 30, 2025, 03:17 PM UTC
This incident has been resolved.