Amira Learning experienced a major incident on May 6, 2025 affecting Amira Learning Platform, lasting 2h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 06, 2025, 12:58 PM UTC
We have received reports this morning that those districts who access Amira via the HMH Ed platform are not able to load Amira. The Amira application is working normally, but HMH Ed is not launching Amira correctly. We are in touch with HMH directly to understand more. We will follow up with further updates.
- resolved May 06, 2025, 03:42 PM UTC
We're happy to share that the issue preventing Amira from launching via the HMH Ed platform has been resolved. Everything is now functioning as expected. We appreciate your patience and understanding, and if you experience any continued issues, please don’t hesitate to contact our support team.