Amazon Web Services incident

Amazon Route 53: [RESOLVED] Increased API Error Rates

Major Resolved View vendor source →

Amazon Web Services experienced a major incident on May 22, 2026 affecting Amazon Route 53, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 11:38 PM UTC
Resolved
May 24, 2026, 12:04 AM UTC
Duration
1d
Detected by Pingoru
May 22, 2026, 11:38 PM UTC

Affected components

Amazon Route 53

Update timeline

  1. monitoring May 22, 2026, 11:38 PM UTC

    We are investigating increased error rates for Route53 API calls.

  2. monitoring May 23, 2026, 12:13 AM UTC

    Between 4:00 PM and 4:46 PM, we experienced increased error rates for the Route53 APIs. This issue did not impact resolution of existing DNS records. Engineers were automatically engaged and immediately began investigating the issue. During this time, customers may have received 500s for Route53 APIs and the Route53 Management Console. We have identified the root cause and have mitigated this issue. Other AWS Services that call the Route53 APIs in their workflows may also have been impacted during this time. We recommend retrying any failed operations or stuck workflows. We do not expect recurrence of this issue. The issue has been resolved and the service is operating normally.