Alpine IQ incident

404 (page not found) errors when navigating Kiosk menus

Minor Resolved View vendor source →

Alpine IQ experienced a minor incident on September 5, 2025 affecting Consumer Menus, lasting 2d 20h. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2025, 06:38 PM UTC
Resolved
Sep 08, 2025, 03:21 PM UTC
Duration
2d 20h
Detected by Pingoru
Sep 05, 2025, 06:38 PM UTC

Affected components

Consumer Menus

Update timeline

  1. investigating Sep 05, 2025, 06:38 PM UTC

    We are currently investigating this issue. This issues is happening intermittently and can sometimes be resolved with a page hard refresh (Ctrl + r or Cmd + r on Mac). This is limited to navigating the menu with the category icons.

  2. monitoring Sep 05, 2025, 07:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 05, 2025, 07:01 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 08, 2025, 03:21 PM UTC

    This incident has been resolved.