Network DDoS
Affected: Network Infrastructure in SofiaNetwork Infrastructure in NurembergNetwork Infrastructure in New York
AlphaVPS Outage History
AlphaVPS is up right nowAlphaVPS had 6 outages in the last 2 years totaling 3131h 51m of downtime — averaging 0.2 incidents per month.
There were 6 AlphaVPS outages since September 3, 2025 totaling 3131h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.
Urgent Network Maintenance in Progress – New York (NYC) Location
Affected: Network Infrastructure in New York
Timeline · 3 updates
- identified May 27, 2026, 12:56 PM UTC
We have started urgent network maintenance in our New York location to deploy new upstream connectivity following the unexpected exit of our current provider from the facility. Further details are sent via email to all affected virtual machine clients. During this maintenance, some customers may experience intermittent connectivity interruptions or temporary downtime while network migration activities are performed. The maintenance window is expected to last up to 8 hours, although we believe the actual disruption will be significantly shorter. We sincerely apologize for the short notice and any inconvenience caused. This upgrade is an important step toward improving the long-term stability and quality of our New York services. Further updates will be posted here as progress continues.
- monitoring May 27, 2026, 03:28 PM UTC
We have finished with the network upgrade and as of 1 hour - all network is stable. We'll continue monitoring for a few more hours, until we close the case.
- resolved Jun 30, 2026, 12:51 AM UTC
This incident has been resolved.
dalstorage01 RAID Failure
Timeline · 2 updates
- identified Apr 07, 2026, 09:31 AM UTC
A critical RAID array failure occurred on dalstorage01 earlier today. The RAID controller entered an unstable state and continued write operations, which resulted in corruption of multiple KVM disk images. The node was taken offline immediately to prevent further impact. The RAID controller has been replaced and recovery procedures are currently in progress. Due to the array size, recovery is time-intensive and data consistency cannot be guaranteed. At this time, available capacity in Dallas is limited. We are actively working on deploying additional hardware, however an exact ETA is not yet confirmed. Affected customers are being provided with replacement services in alternative locations. Rescue access can be enabled upon request for best-effort data recovery. Further updates will be provided as progress continues. If your VPS is affected by this, you have already been sent an email with further steps. If no email is sent to you - please open a ticket immediately.
- resolved Jun 30, 2026, 12:52 AM UTC
This incident has been resolved.
sofstorage22
Affected: Storage KVM Services in Sofia
Timeline · 3 updates
- investigating Sep 22, 2025, 10:05 PM UTC
We've been alerted of an issue with our sofstorage22 node. We've dispatched DC engineers to check the status of the server and attempt recovery.
- identified Sep 24, 2025, 05:35 PM UTC
We continue working on the sofstorage22 host node. Unfortunately, at the moment we're unable to restore the RAID array. We're continuing with data recovery and further updates will be posted within 24 hours.
- resolved Jan 29, 2026, 08:02 PM UTC
This incident has been resolved.
nuestorage03 - Outage
Affected: KVM Services in Nuremberg
Timeline · 2 updates
- investigating Sep 04, 2025, 05:13 AM UTC
We've been alerted of a problem with our nuestorage03 KVM storage Node. Upon checking, we've discovered the node is completely unreachable by IPMI. We've dispatched on-site techs to check the condition of the node. Further updates to follow.
- resolved Sep 04, 2025, 05:26 AM UTC
This incident has been resolved.
nueryzenkvm01
Affected: KVM Services in Nuremberg
Timeline · 3 updates
- identified Sep 03, 2025, 05:09 AM UTC
We've been alerted by our system that our nueryzenkvm01 host node is currently down. As we're unable to open an IPMI connection, we have engaged Datacenter technicians on-site. Updates to follow.
- identified Sep 03, 2025, 05:27 AM UTC
We're currently experiencing a hardware failure and we'll be replacing some parts of the chassis with on-site spares. ETA of resolution: 2-3 hours.
- resolved Sep 03, 2025, 07:33 AM UTC
This incident has been resolved.