AlphaVPS experienced a notice incident on September 22, 2025 affecting Storage KVM Services in Sofia, lasting 3d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Storage KVM Services in Sofia
Update timeline
- investigating Sep 22, 2025, 10:05 PM UTC
We've been alerted of an issue with our sofstorage22 node. We've dispatched DC engineers to check the status of the server and attempt recovery.
- identified Sep 24, 2025, 05:35 PM UTC
We continue working on the sofstorage22 host node. Unfortunately, at the moment we're unable to restore the RAID array. We're continuing with data recovery and further updates will be posted within 24 hours.
- resolved Jan 29, 2026, 08:02 PM UTC
This incident has been resolved.