AlphaVPS experienced a notice incident on April 5, 2021 affecting Network Infrastructure in London, lasting 6h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Network Infrastructure in London
Update timeline
- investigating Apr 05, 2021, 06:19 AM UTC
We're currently experiencing an outage in London. Our team is investigating further.
- monitoring Apr 05, 2021, 08:33 AM UTC
Hello, Our team has identified an issue, related to a mass overheating condition in Volta's Data Center in London. As of now, all of the services are back online and are fully operational. We're awaiting a further update from the Data Center on what the root cause of the issue was. We'll continue monitoring the environment and update if necesary.
- resolved Apr 05, 2021, 12:48 PM UTC
As of now, we believe that the underlying problem is fully resolved by the Datacenter operator. We're awaiting an official RFO.