AlphaVPS Outage History

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AlphaVPS had 9 outages in the last 2 years totaling 565h 17m of downtime — averaging 0.4 incidents per month.

There were 9 AlphaVPS outages since September 9, 2024 totaling 565h 17m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.alphavps.com

Notice September 22, 2025

sofstorage22

Detected by Pingoru
Sep 22, 2025, 10:05 PM UTC
Resolved
Sep 26, 2025, 07:02 PM UTC
Duration
3d 20h
Affected: Storage KVM Services in Sofia
Timeline · 3 updates
  1. investigating Sep 22, 2025, 10:05 PM UTC

    We've been alerted of an issue with our sofstorage22 node. We've dispatched DC engineers to check the status of the server and attempt recovery.

  2. identified Sep 24, 2025, 05:35 PM UTC

    We continue working on the sofstorage22 host node. Unfortunately, at the moment we're unable to restore the RAID array. We're continuing with data recovery and further updates will be posted within 24 hours.

  3. resolved Jan 29, 2026, 08:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 4, 2025

nuestorage03 - Outage

Detected by Pingoru
Sep 04, 2025, 05:13 AM UTC
Resolved
Sep 04, 2025, 05:26 AM UTC
Duration
13m
Affected: KVM Services in Nuremberg
Timeline · 2 updates
  1. investigating Sep 04, 2025, 05:13 AM UTC

    We've been alerted of a problem with our nuestorage03 KVM storage Node. Upon checking, we've discovered the node is completely unreachable by IPMI. We've dispatched on-site techs to check the condition of the node. Further updates to follow.

  2. resolved Sep 04, 2025, 05:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 3, 2025

nueryzenkvm01

Detected by Pingoru
Sep 03, 2025, 05:09 AM UTC
Resolved
Sep 03, 2025, 07:33 AM UTC
Duration
2h 23m
Affected: KVM Services in Nuremberg
Timeline · 3 updates
  1. identified Sep 03, 2025, 05:09 AM UTC

    We've been alerted by our system that our nueryzenkvm01 host node is currently down. As we're unable to open an IPMI connection, we have engaged Datacenter technicians on-site. Updates to follow.

  2. identified Sep 03, 2025, 05:27 AM UTC

    We're currently experiencing a hardware failure and we'll be replacing some parts of the chassis with on-site spares. ETA of resolution: 2-3 hours.

  3. resolved Sep 03, 2025, 07:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 25, 2025

sofovz06 Node Outage

Detected by Pingoru
Jun 25, 2025, 04:40 PM UTC
Resolved
Jun 26, 2025, 07:44 AM UTC
Duration
15h 4m
Affected: OpenVZ 7 Services in Sofia
Timeline · 2 updates
  1. identified Jun 25, 2025, 04:40 PM UTC

    We've detected an issue with our sofovz06 node. We're working on resolving it. Please stand by for updates.

  2. resolved Jun 26, 2025, 07:44 AM UTC

    We've resolved the issue as of 14 hours ago. We've monitored the situation throughout the time and believe that system is now stable.

Read the full incident report →

Major May 31, 2025

NYC - Urgent Datacenter Maintenance

Detected by Pingoru
May 31, 2025, 03:59 AM UTC
Resolved
May 31, 2025, 12:59 PM UTC
Duration
8h 59m
Affected: Network Infrastructure in New York
Timeline · 2 updates
  1. identified May 31, 2025, 03:59 AM UTC

    We've been informed of an urgent DataCenter maintenance in our NYC facility, affecting some of our services there. ETA of service restoration is 1-2 hours.

  2. resolved May 31, 2025, 12:59 PM UTC

    The incident is fully resolved.

Read the full incident report →

Notice December 20, 2024

nuestorage07 - Catastrophic RAID failure

Detected by Pingoru
Dec 20, 2024, 07:49 AM UTC
Resolved
Jan 01, 2025, 12:08 PM UTC
Duration
12d 4h
Affected: KVM Services in Nuremberg
Timeline · 8 updates
  1. investigating Dec 20, 2024, 07:49 AM UTC

    We've been alerted of a catastrophic RAID failure on our nuestorage07 node. Earlier this morning, the controller started flapping, which jumped the I/O load to over 90. This made every VM on the host hypervisor unresponsive. We've proceeded with replacing the RAID adapter and we're moving towards an attempted recovery. At this point, we're unsure if recovery would be possible.

  2. identified Dec 20, 2024, 09:31 AM UTC

    We're currently working on bringing the node back online in a stable state. We estimate that it would take us 3-4 additional hours before we start booting the virtual machines up and assessing the damage. Please stand by for further updates.

  3. identified Dec 20, 2024, 01:54 PM UTC

    We are starting with restoration of individual KVM machines. Further updates to follow.

  4. identified Dec 20, 2024, 09:04 PM UTC

    We're continuing to work on restoring VMs, if your VM is affected - please wait until it's booted up.

  5. monitoring Dec 21, 2024, 02:01 PM UTC

    We'll be booting up the remaining virtual servers in the next 1 hour and continue with monitoring the hypervisor.

  6. monitoring Dec 21, 2024, 03:44 PM UTC

    Unfortunately, as we booted up the majority of the affected VMs, the node started becoming unstable again with flush operations starting to get queued. We're looking into alternative solutions at the moment. Further updates to come.

  7. monitoring Dec 21, 2024, 11:35 PM UTC

    We've proceeded with replacing additional hardware. After we've performed manual fsck on each virtual machine's virtual drive - we've proceeded with booting up all affected VPS. As of now, all services are restored. We'll be monitoring the situation throughout the next days.

  8. resolved Jan 01, 2025, 12:08 PM UTC

    We've monitored the situation for the past 11 days and as of now, everything is stable and we're closing the issue.

Read the full incident report →

Critical September 27, 2024

Nuremberg Network outage

Detected by Pingoru
Sep 27, 2024, 12:04 PM UTC
Resolved
Sep 28, 2024, 03:38 PM UTC
Duration
1d 3h
Affected: Network Infrastructure in Nuremberg
Timeline · 3 updates
  1. identified Sep 27, 2024, 12:04 PM UTC

    We've identified an issue with our Nuremberg network. We're working on resolving it.

  2. monitoring Sep 27, 2024, 12:10 PM UTC

    A fix has been implemented. The issue was related to a reboot of a virtual chassis member, causing multiple BGP sessions to start flapping. We're monitoring the environment and we'll apply further fixes as necesary.

  3. resolved Sep 28, 2024, 03:38 PM UTC

    We've been monitoring the situation and a fix has been implemented for this specific edge case. We're closing this as resolved.

Read the full incident report →

Notice September 9, 2024

laxryzenkvm07 outage

Detected by Pingoru
Sep 09, 2024, 04:47 PM UTC
Resolved
Sep 09, 2024, 05:15 PM UTC
Duration
27m
Timeline · 2 updates
  1. investigating Sep 09, 2024, 04:47 PM UTC

    Our monitoring has alerted us that our laxryzenkvm07 node is currently offline. During our investigation, we've found out that we're unable to reach IPMI/BMC as well. We're dispatching on-site technicians to check the status of the server. Further updates to follow!

  2. resolved Sep 09, 2024, 05:15 PM UTC

    Services are back online now.

Read the full incident report →