AlphaVPS experienced a notice incident on June 28, 2022 affecting Network Infrastructure in Sofia, lasting 13h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 28, 2022, 04:04 AM UTC
We're currently investigating a partial network outage in Sofia. Further updates to come.
- monitoring Jun 28, 2022, 05:05 AM UTC
We've identified an issue, concerning multiple linecard members of our core router. We've implemented a fix and are monitoring the situation. As of now - all services are restored. We'll continue monitoring on-site and implement another fix if needed.
- monitoring Jun 28, 2022, 06:28 AM UTC
We've had a couple of additional partial outages at one of the racks in Sofia, which is now isolated and with an applied fix. As of now - we do not expect any further outages. We'll keep monitoring the situation and update as needed.
- resolved Jun 28, 2022, 06:03 PM UTC
We believe that our network is in optimal condition and stable with no further risk. As always, we'll continue our 24/7/365 monitoring, but consider this incident as resolved.