AlphaVPS incident

Sofstorage17 - Emergency Maintenance

Notice Resolved View vendor source →

AlphaVPS experienced a notice incident on September 13, 2022 affecting Storage KVM Services in Sofia, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2022, 10:47 AM UTC
Resolved
Sep 13, 2022, 12:12 PM UTC
Duration
1h 24m
Detected by Pingoru
Sep 13, 2022, 10:47 AM UTC

Affected components

Storage KVM Services in Sofia

Update timeline

  1. identified Sep 13, 2022, 10:47 AM UTC

    Our Sofstorage17 node had a series of unexpected reboots today, which were diagnosed to be caused by a faulty DIMM, causing an uncorrectable error. We're taking it down immediately to replace the faulty DIMM. Further updates will be posted here.

  2. resolved Sep 13, 2022, 12:12 PM UTC

    We've replaced the all RAM of the machine and as of now - the server is stable. We'll mark this as resolved and continue monitoring throughout the day.