AlphaVPS incident

sofstorage06 outage

Notice Resolved View vendor source →

AlphaVPS experienced a notice incident on December 19, 2022 affecting Storage KVM Services in Sofia, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2022, 06:50 PM UTC
Resolved
Dec 19, 2022, 07:56 PM UTC
Duration
1h 5m
Detected by Pingoru
Dec 19, 2022, 06:50 PM UTC

Affected components

Storage KVM Services in Sofia

Update timeline

  1. investigating Dec 19, 2022, 06:50 PM UTC

    We are currently investigating this issue.

  2. identified Dec 19, 2022, 07:29 PM UTC

    We've identified an issue with the RAID controller. Our on-site staff is currently debugging the node and we will replace the RAID card shortly.

  3. resolved Dec 19, 2022, 07:56 PM UTC

    We've resolved the issue by replacing the RAID controller. All VMs are booted up now.