AlphaVPS experienced a notice incident on May 15, 2023 affecting Network Infrastructure in Los Angeles, lasting 4h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Network Infrastructure in Los Angeles
Update timeline
- investigating May 15, 2023, 08:38 AM UTC
Our monitoring has detected network connectivity issues and packetloss in our LAX location. This seems to be related to our upstream and is out of our scope. We're currently awaiting their network engineers to sort out the problem.
- monitoring May 15, 2023, 11:22 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 15, 2023, 12:42 PM UTC
The incident has been resolved and the main cause was a significant peering disturbance in the LA ANY2 peering platform.