AlphaVPS incident

sofovz05 unreachable

Minor Resolved View vendor source →

AlphaVPS experienced a minor incident on November 21, 2021 affecting OpenVZ 7 Services in Sofia, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2021, 01:48 AM UTC
Resolved
Nov 21, 2021, 02:56 AM UTC
Duration
1h 7m
Detected by Pingoru
Nov 21, 2021, 01:48 AM UTC

Affected components

OpenVZ 7 Services in Sofia

Update timeline

  1. identified Nov 21, 2021, 01:48 AM UTC

    As of 15 minutes ago, our sofovz05 node, along with all the VPS hosted on it went unreachable. We've identified a hardware problem and our on-site staff will proceed with further debugging and replacing hardware as needed. Further updates are pending.

  2. identified Nov 21, 2021, 02:40 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 21, 2021, 02:56 AM UTC

    Our technicians swapped out a controller and booted up the server. All VPS are back online and no further outages are to be expected as system is stable now.