AlphaVPS incident

Nuremberg Network outage

Critical Resolved View vendor source →

AlphaVPS experienced a critical incident on September 27, 2024 affecting Network Infrastructure in Nuremberg, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2024, 12:04 PM UTC
Resolved
Sep 28, 2024, 03:38 PM UTC
Duration
1d 3h
Detected by Pingoru
Sep 27, 2024, 12:04 PM UTC

Affected components

Network Infrastructure in Nuremberg

Update timeline

  1. identified Sep 27, 2024, 12:04 PM UTC

    We've identified an issue with our Nuremberg network. We're working on resolving it.

  2. monitoring Sep 27, 2024, 12:10 PM UTC

    A fix has been implemented. The issue was related to a reboot of a virtual chassis member, causing multiple BGP sessions to start flapping. We're monitoring the environment and we'll apply further fixes as necesary.

  3. resolved Sep 28, 2024, 03:38 PM UTC

    We've been monitoring the situation and a fix has been implemented for this specific edge case. We're closing this as resolved.