Alpaca incident

BOD Job Experienced a Delay

Minor Resolved View vendor source →

Alpaca experienced a minor incident on November 21, 2025 affecting Account API and Withdrawable Cash and 1 more component, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 09:47 AM UTC
Resolved
Nov 21, 2025, 11:17 AM UTC
Duration
1h 29m
Detected by Pingoru
Nov 21, 2025, 09:47 AM UTC

Affected components

Account APIWithdrawable CashBuying PowerBroker Dashboard

Update timeline

  1. identified Nov 21, 2025, 09:47 AM UTC

    There is a delay in batch data processing. Users may experience delayed memo post credits to their accounts, proceeds from previous business day sales may be unavailable for withdrawal for 1.5h.

  2. identified Nov 21, 2025, 10:12 AM UTC

    The BOD job is running smoothly. It should complete within the next hour.

  3. monitoring Nov 21, 2025, 10:48 AM UTC

    The BOD job completed successfully. We are monitoring for any additional issues.

  4. resolved Nov 21, 2025, 11:17 AM UTC

    This incident has been resolved.