Alpaca experienced a major incident on January 1, 2026 affecting Transfers and Withdrawable Cash and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
TransfersWithdrawable CashBuying PowerInstant funding & Settlements
Update timeline
- monitoring Jan 01, 2026, 11:59 AM UTC
An issue occurred during the Beginning-of-day process, resulting in a delay of approximately two hours in balance updates. Balances are now being updated. As a result, there was a delay in updating cash withdrawable, settled cash, and trade cash. Some accounts may continue to display stale or inaccurate balances until processing is complete.
- monitoring Jan 01, 2026, 12:00 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jan 01, 2026, 12:09 PM UTC
All balances have now been successfully and accurately updated.
- resolved Jan 01, 2026, 12:10 PM UTC
We are marking this resolved as all the balances have been updated.