Alpaca incident

Response-times-are-increasing-due-to-database-connection issue

Minor Resolved View vendor source →

Alpaca experienced a minor incident on January 23, 2026 affecting broker.accounts.get and broker.trading.accounts.account_id.orders.get, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 02:12 PM UTC
Resolved
Jan 23, 2026, 02:49 PM UTC
Duration
36m
Detected by Pingoru
Jan 23, 2026, 02:12 PM UTC

Affected components

broker.accounts.getbroker.trading.accounts.account_id.orders.get

Update timeline

  1. investigating Jan 23, 2026, 02:12 PM UTC

    We are currently experiencing increased response times due to elevated database connection usage. Our engineering team is actively investigating the issue, and we will keep you posted with updates here.

  2. identified Jan 23, 2026, 02:21 PM UTC

    Our engineering team has identified a few overloaded backend components and has restarted them and cleared a blocking database process to relieve pressure.

  3. monitoring Jan 23, 2026, 02:25 PM UTC

    After clearing the blocking database process, Overall response times are improving and moving back toward what we normally see.

  4. monitoring Jan 23, 2026, 02:33 PM UTC

    We are continuously monitoring and things are normal as of now.

  5. resolved Jan 23, 2026, 02:49 PM UTC

    As everything is fine now , Marking this incident resolved here.