Alpaca experienced a minor incident on April 27, 2026 affecting Dashboard, lasting 7h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard
Update timeline
- investigating Apr 27, 2026, 12:13 PM UTC
We are currently experiencing issues with SMS two-factor authentication for the Trading Dashboard. If you cannot log in, please contact support. This does not affect our APIs or Broker Dashboard.
- identified Apr 27, 2026, 12:14 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 27, 2026, 07:20 PM UTC
We believe the issue with SMS based two-factor authentication for the Trading Dashboard is resolved. We are currently monitoring the service to validate.
- resolved Apr 27, 2026, 07:54 PM UTC
Login for Trading Dashboard is working normally again..