Alpaca incident

Dashboard SMS 2FA

Minor Resolved View vendor source →
Started
Apr 27, 2026, 12:13 PM UTC
Resolved
Apr 27, 2026, 07:54 PM UTC
Duration
7h 40m
Detected by Pingoru
Apr 27, 2026, 12:13 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Apr 27, 2026, 12:13 PM UTC

    We are currently experiencing issues with SMS two-factor authentication for the Trading Dashboard. If you cannot log in, please contact support. This does not affect our APIs or Broker Dashboard.

  2. identified Apr 27, 2026, 12:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 27, 2026, 07:20 PM UTC

    We believe the issue with SMS based two-factor authentication for the Trading Dashboard is resolved. We are currently monitoring the service to validate.

  4. resolved Apr 27, 2026, 07:54 PM UTC

    Login for Trading Dashboard is working normally again..

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