Alma Pay experienced a minor incident on February 24, 2026 affecting Point-of-sale client and Adyen payment terminal integration and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 24, 2026, 09:05 AM UTC
Status: Investigating Our services are currently unavailable, our teams are investigating.
- identified Feb 24, 2026, 09:50 AM UTC
Status: Identified Our teams have identified an internal issue and have implemented a mitigation, which is restoring our services. Affected components Fragments in-page client (Full outage) Nepting payment terminal integration (Full outage) Dashboard (Full outage) Credit payments (Full outage) Point-of-sale client (Full outage) Buy now pay later (Full outage) Adyen payment terminal integration (Full outage)
- resolved Feb 24, 2026, 11:27 AM UTC
Status: Resolved Our teams have now fixed our internal issue, and our services are back to normal since 11:59am Paris time. Affected components Nepting payment terminal integration (Operational) Dashboard (Operational) Credit payments (Operational) Point-of-sale client (Operational) Buy now pay later (Operational) Adyen payment terminal integration (Operational) Fragments in-page client (Operational)