Allstar experienced a major incident on September 15, 2023 affecting Clipping - CS2, lasting 66d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 15, 2023, 08:53 PM UTC
As a beta feature, we're aware of some bugs that exist with CS2 clips. Processing CS2 clips is also very delayed at the moment. Please see our FAQs page to see the list of known issues, and let us know if you've found something else! https://help.allstar.gg/hc/en-us/articles/17552790931735
- monitoring Oct 17, 2023, 05:18 PM UTC
Valve has temporarily disabled CSTV Demos, so Allstar can't generate clips from your MM games. We are just as bummed as you are! Let Valve know to bring back demos, so that we can continue making clips
- monitoring Nov 11, 2023, 03:44 AM UTC
CS2 clipping is finally back online! We're monitoring progress and addressing any new issues.
- identified Nov 17, 2023, 02:07 AM UTC
Clipping is currently down due to the recent CS2 update. We're working to implement a fix.
- monitoring Nov 17, 2023, 11:29 AM UTC
Our clipping systems have been updated, we're generating clips, and monitoring ongoing production.
- resolved Nov 21, 2023, 02:57 AM UTC
This incident has been resolved.