pingoru pingoru Allstar had 21 outages in the last 2 years totaling 750h 19m of downtime, averaging 0.9 incidents per month.
There were 21 Allstar outages since December 2, 2024 totaling 750h 19m of downtime. Each is summarised below. Incident details, duration, and resolution information.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
One of our providers is having some issues resulting in delayed processing of incoming clip requests. We are monitoring the situation and working with the provider to restore performance.
This incident has been resolved.
The recent CS2 update has been causing some minor issues; we're working through resolving those issues. Some clips may be delayed or require retries (which we will handle).
We are continuing to monitor for any further issues.
The recent CS2 update has been causing some minor issues; we're working through resolving those issues. Some clips may be delayed or require retries (which we will handle).
Another CS2 update, another degradation. We're back and clipping though and will continue monitoring the situation.
This incident has been resolved.
One of our providers is experiencing issues which is causing delays with our clipping services. We are continuing to work with the vendor to determine an ETA for a resolution.
The provider issue has been resolved; we will still have delays as we work through the backlog of requests.
This incident has been resolved.
We're still working through the backlog of clips from the partial outage related to the recent CS2 release. Clips are delayed but are processing.
The backlog has been cleared but we're continuing to monitor the situation for anomalies/delays.
This incident has been resolved.
We're currently investigatng a partial outage with clipping and the newest CS2 update.
The issue is primarily impacting demos from previous versions of CS2; we are making cilps from the newest version. We're working on a solution to restore clipping for prior versions
We've restored clipping from earlier versions of CS2 and reprocessed any failed requests.
We are currently experiencing an issue with CS2 clipping. We are seeing longer delays and elevated error rates. This issue is under active investigation and we will keep you updated. We apologize for the inconvenience. Please reach out to support if you feel your issue is unrelated.
We're also seeing elevated error rates with LoL clips.
We've identified and implemented fixes. We are monitoring the situation. There are still delays in production and as things settle we'll look to reprocess failed clips.
This incident has been resolved.
Clipping for CS2 is delayed while network providers resolve connectivity issues.
We're making progress on the backlog and continue to monitor the situation.
This incident has been resolved.
We are currently experiencing service disruptions due to an ongoing AWS (Amazon Web Services) outage affecting our infrastructure. As a result, some users may encounter issues with accessing or using our services.
We are actively recovering from the AWS outage and will continue to montior the health of our infrastructure. Thank you for your patience during this time!
This issue has been resolved. Thank you for your patience! If you are still running into issues, feel free to reach out to our team at [email protected].
We've identified an issue with LoL Clipping and working to implement a fix.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're aware of issues relating to CS2 clipping. Recent CS2 updates have introduced certain incompatibilities that we've identified and for which we are researching resolutions.
We've implemented some fixes and are monitoring the situation.
We are continuing to monitor for any further issues.
This incident has been resolved.
We've identified an issue with some core infrastructure and are working on restoring functionality.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We've identified an issue around ingesting matches into Match History. Thank you for your patience as we work to resolve this issue!
At or around midnight UTC last night, our Match History service went down and we stopped ingesting matches. We've since fixed this, and things are flowing in now. Matches will be rolling in over the course of the day, so check your Match History frequently for updated matches!
All matches should now be flowing into your Match History page. Thank you for your patience!
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Recent updates to CS2 are impacting our ability to make clips in a timely fashion. We are working on a fix to get back to full capacity. In the meantime, some CS2 in-game effects, cameras and cosmetics are temporarily disabled. We will update this status as more info becomes available.
This issue has been resolved. Thank you for your patience!
Due to an unexpected game update, CS2 clipping is currently severely degraded. We are working on a fix, but don’t have an estimate on when services will be fully restored. We appreciate your patience while we work to get back online!
CS2 clipping is back online with limited functionality, some errors and higher than usual wait times. We will continue to update this status as things improve.
CS2 clipping is back online with limited functionality, some errors and higher than usual wait times. We will continue to update this status as things improve.
This incident has been resolved.
We're currently investigating the issue.
We are continuing to investigate this issue.
The issue has been resolved; we will continue to monitor and track performance/functionality
We have identified an issue that is causing issues with logging in and using allstar.gg. You may experience issues until this is resolved. Thank you for your patience!
We are continuing to work on a fix for this issue.
This incident has been resolved.
We're aware that users are experiencing issues with missing moments in Match History from last night & this morning and an update is in progress. It may be several more hours before functionality is fully restored. We appreciate your patience and please check back here for more updates.
Thank you for your patience while we resolved our missing moments issue! If you have missing moments from the past 48 hours, this issue should now be resolved. Check your matches that were affected during the outage to grab your moments. If you have any questions or issues, reach out to our support team.
We are currently investigating an issue around missing moments under matches in Match History. We will keep you posted as we know more. Thank you for your patience!
We found a fix for the missing moments issue yesterday morning and an update is in progress. It may be several more hours before functionality is fully restored. We appreciate your patience and please check back here for more updates.
We have deployed a fix to help new matches and moments flow into Match History. You can also expect older matches and moments to appear throughout the day. Thank you for your patience!
This issue has been resolved! All moments and matches that were missing during the outage have been populated. If you still have issues, let us know at help.allstar.gg.
Due to the latest Fortnite update, we have run into issues. We will keep you posted on when we have a solution. Thank you for your patience!
This incident has been resolved. If you have any questions about your Fortnite clips, reach out to our team at [email protected]. Thanks again for your patience!