Allstar incident

Unable to make video content from FACEIT matches

Allstar experienced a major incident on February 22, 2024 affecting Clipping - CS2, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started: Feb 22, 2024, 09:08 PM UTC
Resolved: Feb 23, 2024, 11:34 PM UTC
Duration: 1d 2h
Detected by Pingoru: Feb 22, 2024, 09:08 PM UTC

Affected components

Clipping - CS2

Update timeline

investigating Feb 22, 2024, 09:08 PM UTC

Due to a recent change in polices and enforcement around the FACEIT API we are unable to download your demos from FACEIT. We are working on trying to find a solution and will update this incident with more information when available. This will affect any new matches played on the FACEIT platform but not generating clips from your past matches via Match History [ https://allstar.gg/match-history ].
resolved Feb 23, 2024, 11:34 PM UTC

FACEIT clipping is restored. We will continue monitoring the situation and provide any relevant updates as they become available.