Allstar experienced a major incident on March 21, 2024 affecting Clipping - CS2, lasting 5d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Clipping - CS2
Update timeline
- investigating Mar 21, 2024, 12:26 AM UTC
Due to a recent change in polices and enforcement around the FACEIT API we are unable to download your demos from FACEIT. We are working on trying to find a solution and will update this incident with more information when available. This will affect any new matches played on the FACEIT platform but not generating clips from your past matches via Match History [ https://allstar.gg/match-history ].
- resolved Mar 26, 2024, 07:18 PM UTC
We have implemented a solution; we are now able to generate FACEIT clips from new matches played on the FACEIT platform.