Alloy incident

API Third-Party Integration Downtime

Critical Resolved View vendor source →

Alloy experienced a critical incident on August 5, 2025 affecting Production API, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2025, 04:37 PM UTC
Resolved
Aug 05, 2025, 04:48 PM UTC
Duration
10m
Detected by Pingoru
Aug 05, 2025, 04:37 PM UTC

Affected components

Production API

Update timeline

  1. investigating Aug 05, 2025, 04:37 PM UTC

    Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for updates.

  2. investigating Aug 05, 2025, 04:44 PM UTC

    Our API integration tests have encountered an increase in errors. We are currently investigating. Stay tuned for updates.

  3. resolved Aug 05, 2025, 04:48 PM UTC

    An interprocess communication issue resulted in a period of increased API latency and downtime from 12:28 to 12:44 ET (16 minutes). We have remediated the underlying issue and are working on an RCA of the incident now. API issues during this time will appear as either increased latency and/or HTTP 206 response codes. All API requests are retryable and can be retried now.