Alloy experienced a minor incident on January 2, 2026 affecting Customer Dashboard, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Dashboard
Update timeline
- investigating Jan 02, 2026, 09:15 PM UTC
We are currently investigating an issue where Journey Analytics pages, Investigation detail pages, Fraud Attack Radar, and some Evaluation detail pages may not be loading data as expected. The issue is intermittent, and not all pages are impacted. Decisioning is not impacted. Journey Applications and Evaluations are completing successfully.
- monitoring Jan 02, 2026, 09:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 02, 2026, 10:05 PM UTC
This incident has been resolved.