Allium Outage History

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Allium had 47 outages in the last 2 years totaling 3728h 59m of downtime — averaging 1.9 incidents per month.

There were 47 Allium outages since May 30, 2025 totaling 3728h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.allium.so

Minor December 17, 2025

Polygon chain halted

Detected by Pingoru
Dec 17, 2025, 07:43 PM UTC
Resolved
Dec 18, 2025, 05:33 AM UTC
Duration
9h 49m
Timeline · 2 updates
  1. investigating Dec 17, 2025, 07:43 PM UTC

    Polygon chain has partially halted. See https://status.polygon.technology/incidents/9ysh9zczb8ml for more details.

  2. resolved Dec 18, 2025, 05:33 AM UTC

    RPC issue resolved and data is backfilled.

Read the full incident report →

Minor December 10, 2025

Solana real time data degraded

Detected by Pingoru
Dec 10, 2025, 08:43 AM UTC
Resolved
Dec 10, 2025, 09:33 AM UTC
Duration
50m
Affected: Explorer Queries
Timeline · 2 updates
  1. investigating Dec 10, 2025, 08:43 AM UTC

    We are currently investigating the issue

  2. resolved Dec 10, 2025, 09:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 5, 2025

Chain Ingestion is degraded, Dashboards and Allium.so offline

Detected by Pingoru
Dec 05, 2025, 09:07 AM UTC
Resolved
Dec 05, 2025, 11:26 AM UTC
Duration
2h 19m
Affected: Explorer UI
Timeline · 3 updates
  1. identified Dec 05, 2025, 09:07 AM UTC

    Cloudflare is currently having issues. Not impacted: - APIs Degraded: - app.allium.so Down: Chain ingestion - due to upstream rpc providers

  2. monitoring Dec 05, 2025, 09:25 AM UTC

    Cloudflare has implemented a fix, and our upstream rpc providers are recovering.

  3. resolved Dec 05, 2025, 11:26 AM UTC

    Everything is now stable and working.

Read the full incident report →

Critical November 26, 2025

Allium App is currently down

Detected by Pingoru
Nov 26, 2025, 01:01 AM UTC
Resolved
Nov 26, 2025, 01:21 AM UTC
Duration
19m
Affected: Explorer UI
Timeline · 3 updates
  1. identified Nov 26, 2025, 01:01 AM UTC

    We are experiencing heavy load on the Allium App and are working towards resolution. We will update shortly.

  2. identified Nov 26, 2025, 01:01 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 26, 2025, 01:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 20, 2025

Increased latency on balances and transactions API

Detected by Pingoru
Nov 20, 2025, 05:21 PM UTC
Resolved
Nov 20, 2025, 06:31 PM UTC
Duration
1h 9m
Affected: Explorer Queries
Timeline · 4 updates
  1. investigating Nov 20, 2025, 05:21 PM UTC

    We are currently investigating this issue.

  2. identified Nov 20, 2025, 05:37 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 20, 2025, 06:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 20, 2025, 06:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 18, 2025

GitHub operations failures causing degraded data freshness in Allium's batch data ingestion system

Detected by Pingoru
Nov 18, 2025, 09:36 PM UTC
Resolved
Nov 18, 2025, 10:22 PM UTC
Duration
46m
Affected: Google Cloud Platform Google BigQuerySnowflake Snowflake Data Warehouse (Database)Batch Ingestion System
Timeline · 3 updates
  1. identified Nov 18, 2025, 09:36 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Nov 18, 2025, 10:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 10:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2025

Cloudflare Global Network is experiencing issues, affecting Allium Services

Detected by Pingoru
Nov 18, 2025, 12:14 PM UTC
Resolved
Nov 18, 2025, 10:55 PM UTC
Duration
10h 41m
Affected: Explorer UIExplorer Queries
Timeline · 7 updates
  1. identified Nov 18, 2025, 12:14 PM UTC

    We are monitoring the situation. Allium services impacted includes: Allium App, Allium API and Batch Data Latency for services blockchains. We will provide updates on all the blockchains affected.

  2. identified Nov 18, 2025, 12:20 PM UTC

    Batched data from the following blockchains are experiencing latency delays: alienx apechain b3 babylon cardano core dymension manta_pacific monad sanko ton x_layer

  3. monitoring Nov 18, 2025, 12:23 PM UTC

    Allium App & API services have since recovered.

  4. monitoring Nov 18, 2025, 12:42 PM UTC

    All services have since resumed. We are actively monitoring the situation and updates from Cloudflare.

  5. monitoring Nov 18, 2025, 02:29 PM UTC

    Allium API and Allium App services are still affected. We are monitoring the situation

  6. monitoring Nov 18, 2025, 03:28 PM UTC

    Allium API and Allium App services have been resumed.

  7. resolved Nov 18, 2025, 10:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

Realtime Chains with Stale Data

Detected by Pingoru
Oct 20, 2025, 07:49 AM UTC
Resolved
Oct 20, 2025, 05:45 PM UTC
Duration
9h 56m
Affected: Explorer Queries
Timeline · 3 updates
  1. identified Oct 20, 2025, 07:49 AM UTC

    AWS Outage in region us-east1 impacting our realtime pipelines and causing data to be stale. AWS is aware and actively investigating.

  2. identified Oct 20, 2025, 01:45 PM UTC

    These products are still experiencing freshness degradation: - Realtime API: EVM latest balances - Realtime API: EVM holdings - Realtime API: EVM PnL - Data shares: Snowflake AWS us-east-1 region (also inaccessible due to Snowflake AWS us-east-1 outage) - Data streams: EVM latest balances and historical balances We are still actively working on the above. These products have recovered: - Realtime API: endpoints other than those listed above - Data streams: streams other than EVM balances These products are not affected: - Allium Explorer - Allium data shares other than Snowflake AWS us-east-1

  3. resolved Oct 20, 2025, 05:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 15, 2025

API endpoints have elevated 5xx errors

Detected by Pingoru
Oct 15, 2025, 10:32 PM UTC
Resolved
Oct 15, 2025, 10:56 PM UTC
Duration
23m
Affected: Realtime Ingestion System
Timeline · 2 updates
  1. investigating Oct 15, 2025, 10:32 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 15, 2025, 10:56 PM UTC

    This incident has been resolved. Root cause: A configuration change was rolled out that modified data types in the cache. This was reverted initially, but the cache still stored incorrect data. All changes were reverted and the cache was cleared.

Read the full incident report →

Notice October 14, 2025

Degraded ingestion for arbitrum_sepolia

Detected by Pingoru
Oct 14, 2025, 09:15 AM UTC
Resolved
Oct 14, 2025, 01:22 PM UTC
Duration
4h 7m
Timeline · 2 updates
  1. investigating Oct 14, 2025, 09:15 AM UTC

    We are working with our RPC providers to investigate the issue.

  2. resolved Oct 14, 2025, 01:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 7, 2025

Degraded BSC ingestion performance

Detected by Pingoru
Oct 07, 2025, 11:51 AM UTC
Resolved
Oct 07, 2025, 05:41 PM UTC
Duration
5h 49m
Timeline · 3 updates
  1. investigating Oct 07, 2025, 11:51 AM UTC

    We have escalated to the RPC providers and are working on mitigating the ingestion degradation.

  2. monitoring Oct 07, 2025, 12:25 PM UTC

    Ingestion has resumed and we are monitoring the stability of the pipeline.

  3. resolved Oct 07, 2025, 05:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 7, 2025

Degraded Optimism ingestion performance

Detected by Pingoru
Oct 07, 2025, 01:17 AM UTC
Resolved
Oct 07, 2025, 11:48 AM UTC
Duration
10h 30m
Timeline · 3 updates
  1. identified Oct 07, 2025, 01:17 AM UTC

    We have identified an issue with our RPC provider's node and is pending fixes on their end.

  2. monitoring Oct 07, 2025, 01:30 AM UTC

    Ingestion is now stable and we are monitoring the ingestion pipelines. Backfills/patching will commence after the system is deemed stable.

  3. resolved Oct 07, 2025, 11:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 1, 2025

The Solana Devnet is stalled at block 411,523,732.

Detected by Pingoru
Oct 01, 2025, 04:14 AM UTC
Resolved
Oct 01, 2025, 08:50 AM UTC
Duration
4h 36m
Timeline · 2 updates
  1. monitoring Oct 01, 2025, 04:14 AM UTC

    The Solana Devnet is currently stalled at block 411,523,732. We are currently monitoring the situation and waiting for updates from our node provider.

  2. resolved Oct 01, 2025, 08:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 27, 2025

Degraded Worldchain data realtime ingestion

Detected by Pingoru
Sep 27, 2025, 10:02 AM UTC
Resolved
Sep 29, 2025, 07:25 AM UTC
Duration
1d 21h
Affected: Explorer Queries
Timeline · 2 updates
  1. identified Sep 27, 2025, 10:02 AM UTC

    Currently working with RPC provider on resolving Worldchain node-level issue. Realtime serving of Worldchain data via Allium API will have missing data.

  2. resolved Sep 29, 2025, 07:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 4, 2025

Degraded Solana Performance

Detected by Pingoru
Sep 04, 2025, 06:02 AM UTC
Resolved
Sep 07, 2025, 07:35 PM UTC
Duration
3d 13h
Timeline · 5 updates
  1. investigating Sep 04, 2025, 06:02 AM UTC

    We are currently investigating this issue.

  2. investigating Sep 04, 2025, 12:32 PM UTC

    We are continuing to investigate the issues. Preliminary investigations suggests that the getBlock RPC call is facing intermittent errors. We will mitigate the issue by refetching the blocks, but freshness may be degraded.

  3. identified Sep 05, 2025, 01:21 AM UTC

    Data fixes has been rolled out to Solana tables in Snowflake GCP us-central1 and realtime APIs. We are actively working on propagating all data fixes to all other Snowflake, Databricks, and GCP BigQuery destinations.

  4. monitoring Sep 05, 2025, 08:51 PM UTC

    The data fix is propagated to all downstream destinations. We are continuing to monitor effects. Note: There are reports of Kafka freshness issues - this might be due to backfilling older events into the topic. You may see occasional spikes.

  5. resolved Sep 07, 2025, 07:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 3, 2025

Stellar chain freshness is degraded

Detected by Pingoru
Sep 03, 2025, 06:16 PM UTC
Resolved
Sep 04, 2025, 09:42 PM UTC
Duration
1d 3h
Timeline · 2 updates
  1. identified Sep 03, 2025, 06:16 PM UTC

    Today at 17:00 UTC, validators voted to update network settings, and the network is now running Whisk (Protocol 23) on Mainnet. This caused our publishers to error out due to breaking changes. We are working to upgrade our ingestion systems to support Stellar protocol 23.

  2. resolved Sep 04, 2025, 09:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 23, 2025

Degraded data freshness for data across all non GCP US-Central 1 Snowflake regions.

Detected by Pingoru
Aug 23, 2025, 01:02 AM UTC
Resolved
Aug 23, 2025, 01:46 AM UTC
Duration
43m
Affected: Snowflake Snowflake Data Warehouse (Database)
Timeline · 3 updates
  1. identified Aug 23, 2025, 01:02 AM UTC

    We have identified the issue and have pushed out a fix. Expected time to recovery around 30 mins.

  2. identified Aug 23, 2025, 01:03 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 23, 2025, 01:46 AM UTC

    The incident has been resolved. Data freshness across all data regions has recovered.

Read the full incident report →

Minor August 18, 2025

Near: Block Height Stalled at 160113114

Detected by Pingoru
Aug 18, 2025, 04:06 AM UTC
Resolved
Aug 20, 2025, 03:53 AM UTC
Duration
1d 23h
Timeline · 4 updates
  1. investigating Aug 18, 2025, 04:06 AM UTC

    The block height for Near is stalled at 160113114, due to RPC node issues. We are waiting for a resolution.

  2. investigating Aug 18, 2025, 04:14 AM UTC

    The block height for Near is stalled at 160113114, due to RPC node issues. We are waiting for a resolution.

  3. monitoring Aug 19, 2025, 12:43 PM UTC

    Data is available from block height 160212657. We are in the process of resolving the data gaps.

  4. resolved Aug 20, 2025, 03:53 AM UTC

    This issue has been resolved. All Near data is now available.

Read the full incident report →

Notice August 12, 2025

Degraded Sei RPC performance

Detected by Pingoru
Aug 12, 2025, 04:27 AM UTC
Resolved
Aug 19, 2025, 12:40 PM UTC
Duration
7d 8h
Timeline · 4 updates
  1. investigating Aug 12, 2025, 04:28 AM UTC

    We are currently investigating this issue.

  2. monitoring Aug 12, 2025, 05:27 AM UTC

    The issue is being mitigated. We will continue to observe and ensure that the Sei data pipelines are healthy.

  3. monitoring Aug 12, 2025, 12:59 PM UTC

    The RPC health has degraded. We working with the providers to get the system back online.

  4. resolved Aug 19, 2025, 12:40 PM UTC

    Sei ingestion is stable.

Read the full incident report →

Notice August 5, 2025

Base mainnet chain is currently stalled

Detected by Pingoru
Aug 05, 2025, 06:33 AM UTC
Resolved
Aug 05, 2025, 06:45 AM UTC
Duration
12m
Timeline · 2 updates
  1. identified Aug 05, 2025, 06:33 AM UTC

    Base mainnet chain is currently stalled

  2. resolved Aug 05, 2025, 06:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 30, 2025

Degraded Abstract Testnet Performance

Detected by Pingoru
May 30, 2025, 02:57 PM UTC
Resolved
Oct 14, 2025, 09:24 AM UTC
Duration
136d 18h
Timeline · 2 updates
  1. identified May 30, 2025, 02:57 PM UTC

    RPC Provider is working with Abstract Foundation to resolve Abstract Testnet RPC issues

  2. resolved Oct 14, 2025, 09:24 AM UTC

    Belated update. This incident was resolved as of Jun 13, 2025

Read the full incident report →