Allium Outage History

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Allium had 47 outages in the last 2 years totaling 427h 5m of downtime — averaging 1.9 incidents per month.

There were 47 Allium outages since May 30, 2025 totaling 427h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.allium.so

Minor June 11, 2026

Degraded performance on replicated regions

Detected by Pingoru
Jun 11, 2026, 01:21 AM UTC
Resolved
Jun 12, 2026, 06:20 PM UTC
Duration
1d 16h
Affected: SolanaHyperliquidEthereumBeaconArbitrumBSCBaseBitcoinEVMUTXOCosmos EcosystemMove EcosystemOther Ecosystems
Timeline · 4 updates
  1. investigating Jun 11, 2026, 01:21 AM UTC

    Our team is investigating degraded performance on replicated regions for Datashares. At this time, customers consuming Allium data via Snowflake shares in replicated (non-GCP-us-central-1) regions may experience delayed data freshness and slower-than-usual replication.

  2. monitoring Jun 11, 2026, 01:57 AM UTC

    Our team has implemented a fix to resolve the degraded performance on replicated regions, and is monitoring the situation. Replication throughput on Datashares is recovering and freshness is catching up to the primary region.

  3. monitoring Jun 12, 2026, 07:16 AM UTC

    Replication throughput on Datashares has recovered for all chains except Solana, which remains degraded. Ethereum, Arbitrum, BSC, Base, Bitcoin, Hyperliquid, Beacon, and the EVM / UTXO / Cosmos / Move / Other ecosystem shares are back to normal freshness. The Solana replication delay is the result of an issue with an upstream vendor. We are actively engaged with the vendor to unblock replication and will continue to monitor until Solana is fully caught up.

  4. resolved Jun 12, 2026, 06:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 29, 2026

Sui No Data -- Network is down

Detected by Pingoru
May 29, 2026, 01:46 PM UTC
Resolved
May 31, 2026, 01:48 PM UTC
Duration
2d
Affected: Realtime Ingestion SystemBatch Ingestion System
Timeline · 4 updates
  1. monitoring May 29, 2026, 01:46 PM UTC

    No data for sui, as the network is currently stalled at block 280,912,461. We are monitoring.

  2. monitoring May 29, 2026, 04:52 PM UTC

    A fix has been implemented on the upstream Sui network, and Sui ingestion on Allium has resumed as of 15:50 UTC. We are continuing to monitor the recovery.

  3. monitoring May 30, 2026, 02:42 PM UTC

    Sui experienced a second network stall starting ~21:35 UTC on 2026-05-29 during an epoch transition. Allium ingestion fully recovered by 02:21 UTC on 2026-05-30 and has been stable since. We are continuing to monitor through the next epoch boundary before resolving.

  4. resolved May 31, 2026, 01:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 28, 2026

Sui ingestion halted - upstream network issue

Detected by Pingoru
May 28, 2026, 02:34 PM UTC
Resolved
May 29, 2026, 01:26 AM UTC
Duration
10h 52m
Affected: Move EcosystemMove Ecosystem
Timeline · 3 updates
  1. identified May 28, 2026, 02:34 PM UTC

    Our team is investigating a freshness degradation on Sui data. At this time, customers consuming Sui realtime data, datastreams or datashares may experience delayed or stalled data. The cause appears to be an upstream Sui network issue, not an Allium pipeline issue. Our ingestion will resume automatically once the Sui network resumes producing checkpoints. Historical Sui data is unaffected. Other chains and ecosystems are unaffected.

  2. monitoring May 28, 2026, 10:24 PM UTC

    A fix has been implemented on the upstream Sui network, and Sui ingestion on Allium has resumed as of 21:00 UTC. We are continuing to monitor the recovery.

  3. resolved May 29, 2026, 01:26 AM UTC

    This incident has been resolved. Sui data ingestion has been restored and is stable since 21:00 UTC.

Read the full incident report →

Major May 20, 2026

Solana token transfers data quality degradation

Detected by Pingoru
May 20, 2026, 01:53 AM UTC
Resolved
May 20, 2026, 03:34 AM UTC
Duration
1h 40m
Affected: SolanaSolana
Timeline · 3 updates
  1. identified May 20, 2026, 01:53 AM UTC

    Our team has identified the cause of a data quality degradation in Solana token transfers, and is actively rolling out a fix. At this time, users querying Solana token transfers data may experience incorrect or incomplete values within the affected window. Other Solana datasets (blocks, transactions, instructions, DEX trades) and other chains are unaffected. The fix is rolling out now. Once deployed, we will backfill the affected window and verify before marking the incident resolved. We'll continue to share updates as we have them.

  2. monitoring May 20, 2026, 02:45 AM UTC

    Our team has identified the cause of the Solana token transfers data quality degradation and the fix has been rolled out. Going-forward ingestion is healthy, and recent data from the past month is clean. We are now in the process of pruning ingested data affected by the prior defect (2026-05-19). We'll continue to update you here as the cleanup progresses.

  3. resolved May 20, 2026, 03:34 AM UTC

    Our team has resolved the Solana token transfers data quality degradation, and Solana token transfers should now be fully operational for all users. The historical cleanup is complete and the affected data has been pruned and reconciled. If you continue to experience an issue, please open a ticket with our support team. Thanks for your patience with us!

Read the full incident report →

Major May 19, 2026

Explorer queries returning no data

Detected by Pingoru
May 19, 2026, 08:26 PM UTC
Resolved
May 19, 2026, 09:13 PM UTC
Duration
47m
Affected: Explorer UIExplorer Queries
Timeline · 3 updates
  1. investigating May 19, 2026, 08:26 PM UTC

    Our team is investigating an issue with Explorer Queries where queries are not returning data. At this time, users running queries in Explorer may see empty result sets or failed queries. Underlying data is intact. Realtime APIs, Datastreams, and Datashares are unaffected.

  2. monitoring May 19, 2026, 08:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 19, 2026, 09:13 PM UTC

    Our Explorer query result fetching and storage pipeline experienced a temporary disruption that delayed or failed some queries between 19:37-20:19 UTC. The issue has been resolved, and we are implementing enhanced monitoring and automatic remediation to detect and resolve similar issues faster in the future.

Read the full incident report →

Minor May 4, 2026

Degraded Chain State: Polygon

Detected by Pingoru
May 04, 2026, 11:27 AM UTC
Resolved
May 04, 2026, 05:47 PM UTC
Duration
6h 20m
Affected: Realtime Ingestion SystemOther Ecosystems
Timeline · 3 updates
  1. investigating May 04, 2026, 11:27 AM UTC

    We are currently investigating issues with the polygon chain ingestion pipeline.

  2. monitoring May 04, 2026, 05:17 PM UTC

    We have addressed the issue in our ingestion pipeline and resolved it. Data gaps in the affected window have been patched.

  3. resolved May 04, 2026, 05:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 30, 2026

API prices and balances suffering from a high error rate

Detected by Pingoru
Apr 30, 2026, 03:35 PM UTC
Resolved
May 01, 2026, 01:04 AM UTC
Duration
9h 28m
Affected: Prices EndpointsHyperliquid Endpoints
Timeline · 3 updates
  1. investigating Apr 30, 2026, 03:35 PM UTC

    We are currently investigating the issue.

  2. monitoring Apr 30, 2026, 03:50 PM UTC

    We have deployed a fix.

  3. resolved May 01, 2026, 01:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 26, 2026

HyperEVM Freshness Degraded

Detected by Pingoru
Apr 26, 2026, 10:48 PM UTC
Resolved
Apr 26, 2026, 11:15 PM UTC
Duration
26m
Timeline · 2 updates
  1. investigating Apr 26, 2026, 10:48 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 26, 2026, 11:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 24, 2026

BSC Freshness Degraded

Detected by Pingoru
Apr 24, 2026, 05:13 PM UTC
Resolved
Apr 24, 2026, 08:16 PM UTC
Duration
3h 2m
Affected: BSCBSC
Timeline · 4 updates
  1. investigating Apr 24, 2026, 05:13 PM UTC

    We are currently investigating this issue.

  2. identified Apr 24, 2026, 05:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 24, 2026, 05:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2026, 08:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 16, 2026

Snowflake freshness is delayed

Detected by Pingoru
Apr 16, 2026, 04:07 AM UTC
Resolved
Apr 20, 2026, 06:00 AM UTC
Duration
4d 1h
Affected: Explorer UISnowflake Snowflake Data Warehouse (Database)Explorer Queries
Timeline · 5 updates
  1. investigating Apr 16, 2026, 04:07 AM UTC

    Our data provider is facing compute execution errors and data is failing to be refreshed. We've escalated the issue and waiting for updates.

  2. investigating Apr 16, 2026, 08:47 AM UTC

    Our data provider is still investigating and we will provide an update as soon as they have definitive findings.

  3. monitoring Apr 17, 2026, 06:28 AM UTC

    Our data provider has identified the issue and systems are stable now. We're currently verifying the data in Snowflake.

  4. monitoring Apr 20, 2026, 05:34 AM UTC

    The incident is resolved, and gaps of data in the affected window 16/04/2026 to 17/04/2026 (UTC) have been patched.

  5. resolved Apr 30, 2026, 07:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 6, 2026

Wallet balances and Prices developer APIs experiencing issues

Detected by Pingoru
Apr 06, 2026, 03:54 PM UTC
Resolved
Apr 06, 2026, 04:08 PM UTC
Duration
14m
Affected: Prices EndpointsWallets EndpointsHoldings Endpoints
Timeline · 3 updates
  1. investigating Apr 06, 2026, 03:54 PM UTC

    Wallet balances and Prices developer APIs experiencing higher error rates

  2. investigating Apr 06, 2026, 03:59 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 06, 2026, 04:08 PM UTC

    The issue has been identified and remediated. All APIs are healthy since 16:01 UTC.

Read the full incident report →

Minor March 23, 2026

Arbitrum sepolia ingestion degraded

Detected by Pingoru
Mar 23, 2026, 06:19 PM UTC
Resolved
Mar 23, 2026, 11:07 PM UTC
Duration
4h 48m
Affected: Batch Ingestion System
Timeline · 2 updates
  1. investigating Mar 23, 2026, 06:19 PM UTC

    Arbitrum Sepolia is stalled at block height 252,909,123. According to our RPC providers, the Arbitrum foundation is investigating.

  2. resolved Mar 23, 2026, 11:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 22, 2026

Sei ingestion degraded

Detected by Pingoru
Mar 22, 2026, 08:21 AM UTC
Resolved
Mar 23, 2026, 11:08 PM UTC
Duration
1d 14h
Affected: Realtime Ingestion SystemBatch Ingestion System
Timeline · 3 updates
  1. investigating Mar 22, 2026, 08:21 AM UTC

    We are currently investigating the issue.

  2. monitoring Mar 22, 2026, 10:32 PM UTC

    Sei mainnet is now at chain tip. It remains an outage for our third party vendors, we will continue to monitor the issue.

  3. resolved Mar 23, 2026, 11:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 18, 2026

Base chain ingestion degraded

Detected by Pingoru
Mar 18, 2026, 02:12 AM UTC
Resolved
Mar 18, 2026, 05:46 AM UTC
Duration
3h 33m
Affected: Prices EndpointsTokens EndpointsWallets EndpointsRealtime Ingestion SystemBatch Ingestion SystemBase
Timeline · 3 updates
  1. investigating Mar 18, 2026, 02:12 AM UTC

    Base chain ingestion is currently suffering an outage. We are currently investigating this issue.

  2. monitoring Mar 18, 2026, 02:47 AM UTC

    The base chain ingestion is recovered. We are in the process of patching gaps of data in the affected window.

  3. resolved Mar 18, 2026, 05:46 AM UTC

    The incident is resolved. We will provide a RCA separately.

Read the full incident report →

Minor March 17, 2026

Observing high error rates on wallet APIs

Detected by Pingoru
Mar 17, 2026, 03:00 PM UTC
Resolved
Mar 17, 2026, 05:53 PM UTC
Duration
2h 53m
Affected: Wallets Endpoints
Timeline · 2 updates
  1. investigating Mar 17, 2026, 03:00 PM UTC

    We have identified an issue with our third party database vendor. We are actively investigating the incident.

  2. resolved Mar 17, 2026, 05:53 PM UTC

    This incident has been resolved as of 15:58UTC. We are actively working with our vendors to ensure our reliability guarantees.

Read the full incident report →

Minor March 16, 2026

BigQuery data is stale

Detected by Pingoru
Mar 16, 2026, 09:08 PM UTC
Resolved
Mar 17, 2026, 06:25 PM UTC
Duration
21h 16m
Affected: Google Cloud Platform Google BigQuery
Timeline · 2 updates
  1. investigating Mar 16, 2026, 09:08 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 17, 2026, 06:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 13, 2026

Berachain ingestion degraded

Detected by Pingoru
Mar 13, 2026, 11:33 AM UTC
Resolved
Mar 13, 2026, 12:28 PM UTC
Duration
54m
Affected: Wallets Endpoints
Timeline · 3 updates
  1. investigating Mar 13, 2026, 11:33 AM UTC

    Berachain ingestion is degraded. The following products are impacted - Allium Developer for Berachain balances. We are currently investigating this issue.

  2. identified Mar 13, 2026, 12:17 PM UTC

    We have identified the issue and rolled out mitigation measures.

  3. resolved Mar 13, 2026, 12:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 1, 2026

BSC realtime data freshness is experiencing degraded freshness

Detected by Pingoru
Mar 01, 2026, 03:11 AM UTC
Resolved
Mar 01, 2026, 06:44 AM UTC
Duration
3h 33m
Affected: Assets EndpointsWallets Endpoints
Timeline · 3 updates
  1. investigating Mar 01, 2026, 03:11 AM UTC

    We are currently investigating this issue.

  2. identified Mar 01, 2026, 04:44 AM UTC

    We have identified the issue and rolled out mitigation measures

  3. resolved Mar 01, 2026, 06:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 24, 2026

Polygon dex trades processing is experiencing degraded freshness

Detected by Pingoru
Feb 24, 2026, 07:53 AM UTC
Resolved
Feb 27, 2026, 05:16 PM UTC
Duration
3d 9h
Affected: Explorer Queries
Timeline · 4 updates
  1. investigating Feb 24, 2026, 07:53 AM UTC

    We are currently investigating the issue. The following APIs may experience degraded freshness: - prices (polygon) - activities (polygon dex trades)

  2. identified Feb 24, 2026, 08:54 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 24, 2026, 09:33 AM UTC

    Polygon dex trades data is now fresh. We are starting data patching work to recover any gaps in data and will update when done.

  4. resolved Feb 27, 2026, 05:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 23, 2026

Solana data stale

Detected by Pingoru
Feb 23, 2026, 07:50 PM UTC
Resolved
Feb 24, 2026, 03:17 AM UTC
Duration
7h 27m
Affected: Explorer Queries
Timeline · 4 updates
  1. investigating Feb 23, 2026, 07:50 PM UTC

    We are currently investigating the issue.

  2. investigating Feb 23, 2026, 08:07 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 24, 2026, 01:10 AM UTC

    Solana data has recovered and has been at the tip of chain since 23:21 UTC. We're verifying all the historical data in the affected time window right now.

  4. resolved Feb 24, 2026, 03:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 20, 2026

Allium APIs are experiencing issues

Detected by Pingoru
Feb 20, 2026, 11:04 PM UTC
Resolved
Feb 20, 2026, 11:53 PM UTC
Duration
48m
Affected: Explorer Queries
Timeline · 3 updates
  1. investigating Feb 20, 2026, 11:04 PM UTC

    Allium balances and transaction APIs are experiencing issues.

  2. monitoring Feb 20, 2026, 11:19 PM UTC

    The issue has been identified and remediated. We're continuing to monitor and ensure that it remains healthy.

  3. resolved Feb 20, 2026, 11:53 PM UTC

    This incident has been resolved. All APIs have been healthy since 23:20 UTC.

Read the full incident report →

Major February 16, 2026

Chain Ingestion Degradation

Detected by Pingoru
Feb 16, 2026, 02:06 AM UTC
Resolved
Feb 16, 2026, 12:47 PM UTC
Duration
10h 40m
Affected: Explorer UIExplorer Queries
Timeline · 5 updates
  1. investigating Feb 16, 2026, 02:06 AM UTC

    We are experiencing degraded ingestion across several blockchains. Affected services will have stale data - Allium Explorer - Allium Developer - Datashares and Datastreams We are in the process of investigation and will post hourly updates.

  2. identified Feb 16, 2026, 03:12 AM UTC

    We have identified the issue and have rolled out a mitigation. Data freshness is improving across the components. We will carry out backfills for missing data when the system is stable. Components affected - Allium Developers - Allium Explorer - Datashares - Datastreams

  3. monitoring Feb 16, 2026, 04:53 AM UTC

    We have isolated the issue to evm contract ingestions. Other raw entities (blocks, logs, traces, transactions) are not impacted at the moment. Our engineers are working on root-causing and rolling out a fix.

  4. monitoring Feb 16, 2026, 06:19 AM UTC

    We have identified the root-cause and have rolled out a fix. We are continuing to monitor the ingestion and will begin data patching when the system is stable

  5. resolved Feb 16, 2026, 12:47 PM UTC

    This incident has been resolved. EVM contract ingestions are now stable and data has been patched.

Read the full incident report →

Notice February 4, 2026

Datashares freshness may be delayed

Detected by Pingoru
Feb 04, 2026, 11:17 PM UTC
Resolved
Feb 06, 2026, 01:25 AM UTC
Duration
1d 2h
Affected: Snowflake Snowflake Data Warehouse (Database)
Timeline · 2 updates
  1. investigating Feb 04, 2026, 11:17 PM UTC

    We are having an issue with our our cloud provider for a critical write functionality. We are actively working with them to remediate the issue.

  2. resolved Feb 06, 2026, 01:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 2, 2026

Allium Developer API outage

Detected by Pingoru
Feb 02, 2026, 06:07 AM UTC
Resolved
Feb 02, 2026, 08:40 AM UTC
Duration
2h 33m
Affected: Explorer Queries
Timeline · 3 updates
  1. investigating Feb 02, 2026, 06:07 AM UTC

    We are currently investigating the issue.

  2. monitoring Feb 02, 2026, 06:31 AM UTC

    The issue was an overloaded Clickhouse service. Mitigations have been put in place and the API is no longer experiencing high error rates. We will continue observing for system stability before closing the incident. Thank you for your patience.

  3. resolved Feb 02, 2026, 08:40 AM UTC

    The issue is resolved. We found a regression that led to database load spike and has been addressed.

Read the full incident report →

Minor January 23, 2026

Bitcoin ordinals data freshness is degraded

Detected by Pingoru
Jan 23, 2026, 12:33 PM UTC
Resolved
Jan 23, 2026, 03:04 PM UTC
Duration
2h 30m
Timeline · 4 updates
  1. investigating Jan 23, 2026, 12:33 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 23, 2026, 12:35 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 23, 2026, 01:54 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jan 23, 2026, 03:04 PM UTC

    This incident has been resolved.

Read the full incident report →