AlertMedia incident

Dashboard unavailable for some users

Notice Resolved View vendor source →

AlertMedia experienced a notice incident on January 27, 2021 affecting Web Dashboard & Mobile App and Email Triggers and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2021, 06:15 PM UTC
Resolved
Jan 27, 2021, 06:46 PM UTC
Duration
30m
Detected by Pingoru
Jan 27, 2021, 06:15 PM UTC

Affected components

Web Dashboard & Mobile AppEmail TriggersImport and User Provisioning

Update timeline

  1. investigating Jan 27, 2021, 06:15 PM UTC

    We are currently investigating this issue.

  2. identified Jan 27, 2021, 06:17 PM UTC

    We have identified the issue and are working to address

  3. identified Jan 27, 2021, 06:31 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jan 27, 2021, 06:40 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jan 27, 2021, 06:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jan 27, 2021, 06:46 PM UTC

    This incident has been resolved.