AlertMedia incident

Incoming Messages are being delayed

Major Resolved View vendor source →

AlertMedia experienced a major incident on March 8, 2021 affecting Incoming Messages, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2021, 05:20 PM UTC
Resolved
Mar 08, 2021, 05:51 PM UTC
Duration
31m
Detected by Pingoru
Mar 08, 2021, 05:20 PM UTC

Affected components

Incoming Messages

Update timeline

  1. investigating Mar 08, 2021, 05:20 PM UTC

    We are investigating a delay with incoming SMS messages

  2. identified Mar 08, 2021, 05:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 08, 2021, 05:51 PM UTC

    This incident has been resolved.