AlertMedia incident

Increased message filtering on AT&T Wireless

Minor Resolved View vendor source →

AlertMedia experienced a minor incident on October 14, 2022 affecting Notifications, lasting 21h 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2022, 12:29 AM UTC
Resolved
Oct 14, 2022, 10:17 PM UTC
Duration
21h 48m
Detected by Pingoru
Oct 14, 2022, 12:29 AM UTC

Affected components

Notifications

Update timeline

  1. investigating Oct 14, 2022, 12:29 AM UTC

    A small number of customers are experiencing an increased level of filtering on SMS messages sent over AT&T wireless in the U.S. We are working closely with our partners to resolve this issue.

  2. monitoring Oct 14, 2022, 03:32 PM UTC

    This issue has been resolved. We are continuing to monitor to ensure that delivery continues as expected.

  3. resolved Oct 14, 2022, 10:17 PM UTC

    This incident has been resolved.