AlertMedia incident

SMS Delivery Delays over AT&T

Minor Resolved View vendor source →

AlertMedia experienced a minor incident on October 19, 2022 affecting Notifications, lasting 8h 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2022, 06:29 PM UTC
Resolved
Oct 20, 2022, 03:18 AM UTC
Duration
8h 49m
Detected by Pingoru
Oct 19, 2022, 06:29 PM UTC

Affected components

Notifications

Update timeline

  1. investigating Oct 19, 2022, 06:29 PM UTC

    We are experiencing SMS delivery delays when sending messages over AT&T for a small set of numbers. We are working closely with our partners and will provide updates as we learn more.

  2. monitoring Oct 20, 2022, 01:34 AM UTC

    We are observing recovery in SMS delivery delays when sending messages over AT&T for a small set of numbers. We will continue monitoring the service to ensure a full recovery.

  3. resolved Oct 20, 2022, 03:18 AM UTC

    We are no longer experiencing delays when sending messages over AT&T.