AlertMedia incident

Increased dashboard latency

Minor Resolved View vendor source →

AlertMedia experienced a minor incident on November 21, 2022 affecting Web Dashboard & Mobile App, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2022, 05:15 PM UTC
Resolved
Nov 21, 2022, 06:54 PM UTC
Duration
1h 39m
Detected by Pingoru
Nov 21, 2022, 05:15 PM UTC

Affected components

Web Dashboard & Mobile App

Update timeline

  1. investigating Nov 21, 2022, 05:15 PM UTC

    We are investigating an issue that is causing the dashboard to load slowly for some users.

  2. monitoring Nov 21, 2022, 05:40 PM UTC

    Dashboard performance has been returned to normal and we are continuing to monitor our system.

  3. resolved Nov 21, 2022, 06:54 PM UTC

    This incident has been resolved.