AlertMedia experienced a minor incident on January 6, 2023 affecting Web Dashboard & Mobile App, lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Web Dashboard & Mobile App
Update timeline
- investigating Jan 06, 2023, 09:44 PM UTC
We are currently investigating an issue that is causing group updates to take longer than expected.
- identified Jan 06, 2023, 09:58 PM UTC
We have identified an issue causing groups to update more slowly than expected and are currently working to improve performance.
- monitoring Jan 06, 2023, 11:06 PM UTC
We have implemented a fix and are monitoring systems as performance improves.
- resolved Jan 07, 2023, 12:49 AM UTC
This incident has been resolved.