AlertMedia experienced a minor incident on February 6, 2023 affecting Web Dashboard & Mobile App, lasting 2h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 06, 2023, 02:49 PM UTC
We have identified an issue causing slowed performance on the AlertMedia dashboard. We are working to resolve this issue.
- monitoring Feb 06, 2023, 02:55 PM UTC
Dashboard performance has returned to normal. We're monitoring the fix to ensure no further action is needed.
- investigating Feb 06, 2023, 03:29 PM UTC
We are investigating an issue causing degraded performance in the AlertMedia web dashboard.
- identified Feb 06, 2023, 04:22 PM UTC
We have identified an issue causing slowed performance on the AlertMedia dashboard and are working on a resolution.
- monitoring Feb 06, 2023, 05:22 PM UTC
A fix has been implemented and we're monitoring dashboard performance as system performance returns to normal.
- resolved Feb 06, 2023, 05:41 PM UTC
This incident has been resolved.