AlertMedia incident

Threats are not showing on the map

Minor Resolved View vendor source →

AlertMedia experienced a minor incident on October 31, 2023 affecting Web Dashboard & Mobile App and Global Intelligence, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2023, 05:20 PM UTC
Resolved
Oct 31, 2023, 05:46 PM UTC
Duration
25m
Detected by Pingoru
Oct 31, 2023, 05:20 PM UTC

Affected components

Web Dashboard & Mobile AppGlobal Intelligence

Update timeline

  1. identified Oct 31, 2023, 05:20 PM UTC

    We have identified an issue preventing some customers from viewing threat warnings on the map and updating threat warning subscriptions. Situation reports are also currently not viewable. The team is working on deploying a fix for this issue. Threat warnings are still being sent.

  2. resolved Oct 31, 2023, 05:46 PM UTC

    The fix has been deployed and this issue is resolved