AlertMedia experienced a minor incident on November 1, 2023 affecting Incoming Messages, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Incoming Messages
Update timeline
- investigating Nov 01, 2023, 06:59 PM UTC
We are currently investigating an issue that is causing some incoming messages to be delayed by several minutes.
- monitoring Nov 01, 2023, 07:26 PM UTC
We have identified and mitigated the issue that was causing delays in incoming messages. We are now monitoring messages to ensure delays continue to decrease.
- resolved Nov 01, 2023, 07:35 PM UTC
Incoming messages response time has returned to normal tolerances.