AlertMedia experienced a notice incident on January 8, 2024 affecting Web Dashboard & Mobile App and Notifications and 1 more component, lasting 3d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Web Dashboard & Mobile AppNotificationsIncoming MessagesGlobal IntelligenceEmployee Safety Sessions & Panic ButtonEmail TriggersImport and User Provisioning
Update timeline
- investigating Jan 08, 2024, 07:18 PM UTC
We are investigating intermittent slowness in the application. We are working to resolve this issue as soon as possible.
- monitoring Jan 09, 2024, 06:57 PM UTC
Our infrastructure has been updated and we are monitoring the results
- resolved Jan 12, 2024, 04:18 PM UTC
This incident has been resolved.