AlertMedia incident

Sporadic SMS Message Delays

Minor Resolved View vendor source →

AlertMedia experienced a minor incident on February 14, 2024 affecting Notifications, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2024, 10:18 PM UTC
Resolved
Feb 14, 2024, 10:28 PM UTC
Duration
9m
Detected by Pingoru
Feb 14, 2024, 10:18 PM UTC

Affected components

Notifications

Update timeline

  1. monitoring Feb 14, 2024, 10:18 PM UTC

    We are currently monitoring an issue with a third party provider that may cause sporadic delays in SMS notifications. This provider has already identified an implemented a fix.

  2. resolved Feb 14, 2024, 10:28 PM UTC

    SMS notification performance has returned to normal.