AlertMedia experienced a critical incident on September 26, 2024 affecting Web Dashboard & Mobile App, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Web Dashboard & Mobile App
Update timeline
- investigating Sep 26, 2024, 05:27 PM UTC
We are currently investigating an issue that is causing users to be unable to access the AlertMedia Dashboard.
- monitoring Sep 26, 2024, 05:38 PM UTC
The AlertMedia dashboard has returned to a healthy operational state. We will continue to monitor the fix in place to ensure continued performance.
- resolved Sep 26, 2024, 05:53 PM UTC
This incident has been resolved.