AlertMedia incident

Voice Notifications & Incoming Emergency Line Calls

Major Resolved View vendor source →

AlertMedia experienced a major incident on January 28, 2025 affecting Notifications, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2025, 01:50 PM UTC
Resolved
Jan 28, 2025, 02:58 PM UTC
Duration
1h 8m
Detected by Pingoru
Jan 28, 2025, 01:50 PM UTC

Affected components

Notifications

Update timeline

  1. investigating Jan 28, 2025, 01:50 PM UTC

    We are currently investigating an issue that is causing some voice notifications and incoming calls to Emergency Lines to fail.

  2. identified Jan 28, 2025, 02:11 PM UTC

    We have identified the issue causing some voice notifications and incoming calls to Emergency Lines to fail and are working with our partners to resolve the issue.

  3. resolved Jan 28, 2025, 02:58 PM UTC

    This incident has been resolved. Voice notifications and incoming calls to Emergency lines have returned to normal.