AlertMedia incident

AlertMedia Incident: Degraded Performance

Minor Resolved View vendor source →

AlertMedia experienced a minor incident on February 13, 2025 affecting Web Dashboard & Mobile App, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2025, 04:03 PM UTC
Resolved
Feb 13, 2025, 06:36 PM UTC
Duration
2h 33m
Detected by Pingoru
Feb 13, 2025, 04:03 PM UTC

Affected components

Web Dashboard & Mobile App

Update timeline

  1. investigating Feb 13, 2025, 04:03 PM UTC

    We are currently investigating an issue that is causing slowness in the AlertMedia systems

  2. monitoring Feb 13, 2025, 04:19 PM UTC

    The system should be coming back to normal performance levels. We are continuing to investigate the issue

  3. resolved Feb 13, 2025, 06:36 PM UTC

    The incident has been resolved, all systems should be running as expected.