AlertMedia incident

Some users unable to log in

Minor Resolved View vendor source →

AlertMedia experienced a minor incident on March 26, 2025 affecting Web Dashboard & Mobile App, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2025, 10:06 PM UTC
Resolved
Mar 26, 2025, 10:17 PM UTC
Duration
10m
Detected by Pingoru
Mar 26, 2025, 10:06 PM UTC

Affected components

Web Dashboard & Mobile App

Update timeline

  1. identified Mar 26, 2025, 10:06 PM UTC

    We have identified an issue that is preventing some users from being able to log in and are working on a fix.

  2. resolved Mar 26, 2025, 10:17 PM UTC

    This issue has been resolved and all users should be able to log in as normal.