Alchemy incident

WebSocket Connectivity Issue in US West Region

Minor Resolved View vendor source →

Alchemy experienced a minor incident on July 22, 2026 affecting US West, lasting 5h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 03:51 PM UTC
Resolved
Jul 22, 2026, 09:00 PM UTC
Duration
5h 9m
Detected by Pingoru
Jul 22, 2026, 03:51 PM UTC

Affected components

US West

Update timeline

  1. investigating Jul 22, 2026, 03:51 PM UTC

    We are investigating elevated latency affecting a subset of requests in our US West region.

  2. identified Jul 22, 2026, 07:18 PM UTC

    We identified the root cause and the affected service has been failed over. We are monitoring for full recovery!

  3. resolved Jul 23, 2026, 06:14 PM UTC

    Traffic has been fully restored to the US West region. This incident is now resolved!