Alchemy incident

Webhook Delays on Multiple Chains

Minor Resolved View vendor source →

Alchemy experienced a minor incident on March 18, 2026 affecting Base and BNB Smart Chain, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2026, 11:27 AM UTC
Resolved
Mar 18, 2026, 02:41 PM UTC
Duration
3h 13m
Detected by Pingoru
Mar 18, 2026, 11:27 AM UTC

Affected components

BaseBNB Smart Chain

Update timeline

  1. investigating Mar 18, 2026, 11:27 AM UTC

    We are investigating an issue causing webhook delivery delays affecting multiple chains, including BNB Mainnet and Base Mainnet. Customers may experience delayed or slow webhook notifications during this time. Our team is actively investigating and will provide updates as we learn more.

  2. identified Mar 18, 2026, 11:54 AM UTC

    The team has identified the cause and is currently pushing a fix. We will update this page once the fix is deployed and the issue is confirmed resolved.

  3. monitoring Mar 18, 2026, 12:21 PM UTC

    The fix is applied and our systems are catching up. We continue to monitor the performance.

  4. resolved Mar 18, 2026, 02:41 PM UTC

    This incident has been resolved.