Alchemy incident

Degraded Performance (US East)

Minor Resolved View vendor source →
Started
Apr 09, 2026, 10:42 AM UTC
Resolved
Apr 09, 2026, 06:47 PM UTC
Duration
8h 4m
Detected by Pingoru
Apr 09, 2026, 10:42 AM UTC

Affected components

US East

Update timeline

  1. investigating Apr 09, 2026, 10:42 AM UTC

    We are investigating elevated error rates affecting some requests routed through our US East region. A subset of our infrastructure experienced an unexpected hardware failure, and we are working with our infrastructure provider to restore stability. Some requests may return errors or experience elevated latency during this time. Our team is actively working to reschedule affected workloads and restore full capacity.

  2. monitoring Apr 09, 2026, 11:30 AM UTC

    Our team has applied a fix and we are monitoring the results.

  3. resolved Apr 09, 2026, 06:47 PM UTC

    This incident has been resolved.

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